Broadband & Messaging
How often do you end up frustrated trying to contact the outsourced support services to get your Broadband working?
Many companies feel that they can reduce their costs by outsourcing support services for their Internet to overseas countries. If you have been on the receiving end of this you will know the frustration of trying to work with these large non-UK based support organisations.
Recently there has been a backlash against this trend. For example, an increasing number of banks and financial institutions are using mainland based services as they find that their clients prefer this approach.
