We provide our clients with a single point-of-contact for all of their users’ IT-related issues.
With our helpdesk support services, we are your first point of contact, looking to give you the right answers to help resolve your issue as quickly as possible. Our helpdesk is staffed by highly trained specialists, with industry leading certifications in Microsoft® and major mobile device technologies (Apple, Android, and Windows).
Our staff are available during normal working hours of the week, from 9am to 5.30pm, and if required we can offer Onsite Technical Support should the need arise.
For the adhoc day to day issues that can occur, we can access your systems remotely to get your problem resolved as quickly as possible for you.
For proactive maintenance of your systems, we can work with your business in the following areas to support your IT requirements:
- Desktop support for your users
- Essential server housekeeping and system maintenance
- Proactive server monitoring
- Automated or manual software upgrades and roll-outs
- Computer hardware upgrades
- Twin Screen Systems
- Virus removal
- Firewall security
- Computer training
To discuss your helpdesk support, or for more information, get in touch